Featured Question
Know More About Us
Care247 is a comprehensive healthcare subscription service that provides round-the-clock access to various health and care services through three subscription tiers: Essential, Esteem, and Ease. Each tier offers different levels of support, from emergency coordination to home healthcare and wellness services.
Think of Care247 as your personal emergency line for health—like 911 in US, but focused exclusively on medical and health needs. Whether it’s an urgent situation or a routine request, we’re always here for you.
While we don’t operate our own hospitals or ambulances, our platform connects you to a trusted network of healthcare and emergency service providers. In urgent situations, we coordinate the fastest possible response with local partners to ensure you get timely, effective care—whenever you need it.
Our 24/7 emergency coordination service connects you immediately with trained coordinators who assess your situation, arrange appropriate ambulance services (BLS/ALS), alert hospitals, and provide your medical information to emergency responders. The service ensures minimal response time during critical situations.
Essential and Ease subscriptions are available across India while Esteem subscription is available in Bengaluru, Mumbai, Hyderabad, Delhi NCR, Bhopal and Indore. We're continuously expanding our coverage to more cities in India.
For more information please visit pricing page.
Yes, Care247 offers a comprehensive mobile application available for both iOS and Android devices. The app provides access to all subscription features including emergency calling, appointment scheduling, health record viewing, service coordination, and communication with care specialists.
SUBSCRIPTIONS
Everything About Our Subscriptions
Care247 offers three subscription tiers: Essential (basic emergency and care services), Ease (additional home medical services and wellness options), and Esteem (comprehensive package with personalized care and assisted hospital services). Each tier builds upon the previous one with more specialized services.
The Essential plan includes 24/7 emergency coordination, real-time updates to family during emergencies, coordination for physiotherapy, nursing care, caregiver services, monthly health check-ins, and access to expert talks on nutrition and wellness.
The Ease plan includes everything in Essential plus quarterly doctor tele-consultations, medicine home delivery, at-home lab testing services, yoga and meditation events, health monitoring with early intervention, and virtual social clubs.
The Esteem plan offers all Ease services plus monthly doctor tele-consultations, emergency alert devices for seniors, personalized care planning, assisted hospital visits, hospital admission/discharge coordination, insurance claims assistance, and preventive health screenings
You can subscribe to Care247 through our website or mobile app by selecting your preferred plan (Essential, Esteem, or Ease), completing the registration process, and setting up payment. Our team will then guide you through the onboarding process to personalize your care experience.
Yes, you can upgrade or downgrade your subscription plan at any time. Changes will be effective from your next billing cycle, and our team will assist you in understanding the service differences between plans.
SERVICES
Common Questions About Our Services
The Essential plan includes 24/7 emergency coordination, real-time updates to family during emergencies, coordination for physiotherapy, nursing care, caregiver services, monthly health check-ins, and access to expert talks on nutrition and wellness.
The Ease plan includes everything in Essential plus quarterly doctor tele-consultations, medicine home delivery, at-home lab testing services, yoga and meditation events, health monitoring with early intervention, and virtual social clubs.
The Esteem plan offers all Ease services plus monthly doctor tele-consultations, emergency alert devices for seniors, personalized care planning, assisted hospital visits, hospital admission/discharge coordination, insurance claims assistance, and preventive health screenings
Yes, you can subscribe to Care247 on behalf of your parents living in any of our operational cities. You can manage their care remotely through our app, receive updates about their health status, and coordinate services without being physically present.
General Questions
Frequently Asked Questions
The Emergency Alert Device is a wearable pendant for seniors that features an SOS button. When pressed, it alerts our emergency response center with the user's location. Our coordinators then attempt to contact the senior and, if needed, notify emergency contacts and dispatch appropriate help.
Doctor tele-consultations connect you with appropriate specialists via video call through our platform. Your medical history is made available to the doctor beforehand. After consultation, prescription and follow-up details are added to your digital health profile, and medications can be arranged for delivery.
Yes, with your permission, Care247 allows secure family access sharing. You can designate specific family members who can view your health records, medication schedules, test results, and care plans through a secure interface.
Care247 assesses your needs based on your medical records and location, then identifies qualified service providers in your area. After sharing details and obtaining your approval, we schedule sessions as per your requirements. Service providers update progress notes in our system for continuous monitoring.
Our insurance claims assistance service reviews your hospitalization records and policy details, obtains necessary documentation from healthcare providers, prepares comprehensive claims packages, explains the process in simple language, and provides support throughout the submission process.
Care247 employs industry-standard encryption and security protocols to protect your health data. Access is strictly controlled with multi-factor authentication, and we comply with all relevant data privacy regulations. Your data is only shared with authorized healthcare providers and family members you've explicitly approved.
In a medical emergency, contact Care247's emergency number immediately. Our coordinators will assess the situation, dispatch appropriate medical assistance, alert the nearest suitable hospital, share your medical history with responders, and notify your emergency contacts, all while providing guidance until help arrives.
Yes, under the Ease plan, Care247 coordinates hospital admissions by confirming pre-surgical requirements, preparing checklists, arranging necessary transportation, assisting with admission paperwork, and ensuring your insurance information is correctly processed.
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